Consultancy and training services for Housing Associations, Local Authorities, ALMOs, Tenants and Residents Groups

Organisations:

• A full range of housing training including on sheltered housing, resident involvement, ASB and tenancy management
• Management development, communication skills and customer service training
• Consultation exercises, surveys and focus groups
• Facilitating meetings, organising events and conferences
• Reviewing structures and processes
• Devising or reviewing policies, procedures and operational plans

Individuals

• Working with both individuals and teams to improve performance, relationships and the team dynamic
• Coaching
• Mentoring for housing staff
• Designing and facilitating away days
• Team based training